Title:
You Bet Your Assets! What you Need to
Know About ESAs, HUD & FHA

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Summary:
Service animal or support animal? HUD or DOJ?
FHA or ADA? Understanding the differences is
crucial for compliance and effective property
management.
In this session, Victoria Cowart, CPM, NAAEI
Faculty will provide a comprehensive overview
of assistance animals and accommodation
requests, covering everything from the
foundational basics to the key takeaways from
the legislation and the Joint Statement of the
Department of HUD and the DOJ.
Designed for both on-site teams and regional
managers, this session addresses one of HUD's
most frequently cited complaint topics,
equipping attendees with the knowledge to
navigate these issues confidently and
effectively.