Session 1: Morning, 10 AM to Noon ($59 per person/$99 for both sessions)

Designed for the Management and Maintenance Teams

When you’ve done everything you know to do, it’s time for Toni Blake’s AmaZING Expectation Mapping. Your teams will discover how to elevate the leasing and resident experience with 22 transformational moments. Each carefully crafted and staged experience goes beyond standard apartment practice to elevate the perceived value of your community, establish meaningful human connection, and attract a resident profile of character driven people.

You’ll get the AmaZING Tour E-book with the TotallyToni 2022 Trend Report, learn why Apple Maps & Yelp are a crux move in the apartment decision process. Toni will introduce the “YES PATH”, One Minute Maintenance digital resident experiences, and engaging residents with a “Favorites” plan. You’ll learn how to transform your outreach marketing, new resident orientation, and renewal plan.

Don’t miss your chance to add 22 transformational moments in 2022 with Toni Blake’s AMAZING MOMENTS Expectation Map!

Brown Bag Lunch/Networking - Noon to 1 PM 

(Sponsorships Available) - $350 (6 slots available)

Participants can pick up lunch out of the Morning Session or going to the Afternoon Session.

Session 2: Afternoon - 1 PM to 3 PM ($59 per person or $99 for both sessions)

Designed for Leasing, Marketing and Training Teams

Program includes:

• 2022 TotallyToni Market Trend Report
• Techniques for Value Positioning with Advanced Marketing Tool
• Miracle Marketing with Petty Cash
• What to do instead of FREE RENT
• Procedures for Improving the Human Connection – Telephone/Email
• 2022 Re-invented Telephone / E-mail Follow-up
• 2022 Data on Speed to the Lead – Leasing I.Q.
• Real-time Remote Leasing Engagement with QRs
• Closing – Everyone – Every time!
• Staging a Remote Leasing – Closing on the first visit
   

All tickets include the AmaZing E-book, desktop wallpaper and 2 weeks access to the session recording.